Mac-Mini 2011 - AMD Radeon GPU Failure

Question

Level 1

13 points

Mac-Mini 2011 - AMD Radeon GPU Failure

Hello everyone, I meet with my mini 2011 (AMD video card) the same problem as the MacBook and iMac to the same generation. Apple has launched an extended warranty for Imac:

iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program - Apple Support

macbook :

http://www.macrumors.com/2015/02/19/2011-macbook-pro-repair-program-apple/

But nothing for the mini that has exactly the same problem. There are other mini users who have had problems:

https://discussions.apple.com/thread/7436149?searchText=2011%20AMD

Mac mini mid 2011 display issue AMD radeon 6630m

And many others I'm sure.

I know he is selling fewer mini but that does not excuse either. I return from GeniusBar that tells me that this has nothing to do. And presents me a motherboard change quote the price of a new mini. I grant that it takes to Apple supports this as repair for MacBook and iMac to the same generation with an AMD video? I am taking advice and opinions. Thank you for your help.

Mac mini

Posted on Mar 26, 2016 7:08 AM

Answer 1

gokko

Level 1

4 points

Jun 20, 2017 1:37 PM in response to lion_nel

I disabled Radeon card. Not perfect solution but it works.

Boot your mac in single user mode (Press cmd+s while booting)

Mount your root partition in read/write mode ( mount -uw / )

Move all ATI kernel extensions to another directory ( mkdir /ATI;mv /System/Library/Extensions/ATI* /ATI )

and reboot your mac.

After any MacOS update, ATI kernel extensions will be replaced. So you have to repeat this steps.

Answer 2

lllaass

Level 10

211,225 points

Mar 26, 2016 9:19 AM in response to lion_nel

Yes, a few other users have posted same problem and Apple does not have a recall/repair program of the Mini's.

You can try baking

https://www.ifixit.com/Answers/View/105623/NO+POWER+Mac+mini+2011.+Suspect+logic +board.+Anyone+tried+oven+bake

Mac mini mid 2011 won't boot

Answer 3

lion_nel Author

Level 1

13 points

Mar 26, 2016 9:44 AM in response to lllaass

Thank you but no I will not do that. Apple must support this. I had a long chat with Apple support. They want to do nothing because it is not recognized by Apple. This is absurd and not very honest to customers of mini I am really disappointed. My mini is the end of 2012. It is old and it is not normal that the video card fails.

😟

Answer 4

rojacar

Level 1

4 points

Mar 26, 2016 4:21 PM in response to lion_nel

Last 3 days ago i experience in my Mid 2011 Mac Mini /2.5Ghz/8Gb with 256mb Amd Radeon 6630 graphics.

Ever since this is the first problem I encountered. Few months after the AppleCare Protection plan has ended..

I am really disappointed since i hardly used the mini for enternet only..😟😟

Answer 5

lion_nel Author

Level 1

13 points

Mar 26, 2016 10:44 PM in response to rojacar

Thanks for your feedback. I'm sure many of us have concern. They have come here to say. Yes I understand you. It is unacceptable that Apple say there is no problem. It is not normal that a video card died after 4 years!

Admire the problems (identical to Imac):

Answer 6

lion_nel Author

Level 1

13 points

Mar 28, 2016 1:04 AM in response to lion_nel

up

we still need evidence!

Answer 7

lion_nel Author

Level 1

13 points

Apr 4, 2016 9:18 PM in response to lion_nel

up

Answer 8

SaulMD

Level 1

4 points

Apr 26, 2016 12:22 PM in response to lion_nel

I HAVE THE SAME ISSUE ON A MAC MINI 2011 A1347.

THE GRAPHICS CARD BROKE, AND I GET THE SAME PROBLEMS AS IN IMAC AND MACBOOK PRO.

IS THERE A WAY TO START A FORMAL GENERAL COMPLAIN?

Answer 9

lion_nel Author

Level 1

13 points

Apr 26, 2016 12:44 PM in response to SaulMD

Hi, Sorry to hear that. The only way is to change the motherboard. Either Apple warranty or accepting the repair estimate. But Apple should make an additional warranty as for Imac / Macboock. We must persevere.

Answer 10

SaulMD

Level 1

4 points

Apr 26, 2016 12:46 PM in response to lion_nel

WHERE SHOULD WE CONTINUE TO PERSEVERE?

Answer 11

lion_nel Author

Level 1

13 points

Apr 26, 2016 12:54 PM in response to SaulMD

write lowercase please 😉

We must insist from Apple for they take macmini warranty. But it is not certain they accept.

Answer 12

lion_nel Author

Level 1

13 points

May 4, 2016 10:32 PM in response to lion_nel

up 🙂

Answer 13

May 6, 2016 1:22 AM in response to lion_nel

I have the same Macmini5,2 and reading this I hope this isn’t a common problem. I planned to use this Mac – and the graphics card – for years to come. Apple should react and extend warranty if this turns out to be a common problem.

Answer 14

lion_nel Author

Level 1

13 points

May 6, 2016 3:18 AM in response to Mac User #330250

I also was thinking of doing for many years with this Mac. There is nothing.
It's the same problem as the iMac / MacBook. But Apple will not listen this time.
You have to be many to change that ...
It's unfortunate but Apple no other choice! 😟

Answer 15

lion_nel Author

Level 1

13 points

May 14, 2016 2:09 AM in response to lion_nel

up !